Seller Policy / Vendor Policy

1. Scope of Services:

The seller must provide a detailed description of the products or services they will deliver, including specifications, quantities, and any related deliverables. Furthermore, they are obliged to make clear any limitations or exclusions related to the scope of their offering, thereby ensuring transparency and adherence to mutually agreed terms.

2. Product Price :

Determining a product's price involves a comprehensive evaluation of various factors, including production costs, existing market demand, competitive pricing strategies, and desired profit margins.

• “Product Price Change Frequency” :

• Sellers are expected to match their prices with those available on other e-commerce platforms (like Amazon, Flipkart, etc.). This implies market parity — you shouldn’t list a product for a much higher price than what it’s available for elsewhere online. The goal is to keep the platform competitive and trustworthy in the eyes of customers.
• Sellers are allowed to request a price change only once every 6 months, at a minimum. This is a limit to how frequently you can change prices, intended to ensure consistency and predictability in pricing. The platform may want to avoid price volatility, which can harm both customer trust and brand credibility.
• Changing prices too often can cause customers to feel uncertain or lose trust in the platform. For example, if a customer sees a price today, and it's different tomorrow or next week, they may feel cheated or confused. Stable prices help reinforce transparency and fairness, leading to better customer loyalty.

• The platform recommends sellers to:

• Apply a “Best Price Policy”, which likely means always offering the lowest or most reasonable price compared to competitors. Ensure their prices are competitive with those online, so that the platform remains attractive to shoppers. This policy supports the platform’s goal of being a trusted, value-driven marketplace.

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3. Product Quality  :

Ensuring the steadfast preservation of our products' unwavering quality involves implementing meticulous testing protocols, maintaining strict adherence to industry benchmarks, and upholding an unwavering commitment to continuous improvement.

4. Product Type :

Sweet        Snacks(Same process)        Chocolates

   ↓

Dry    Semi-Dry

Self-life(3-5days)& above

5. Shipment and Performance:

Efficient shipment processes are vital for ensuring timely delivery and boosting customer satisfaction. Moreover, vigilant monitoring of performance metrics aids in identifying areas for optimization and improvement.

6. Payment Terms:

Our standard payment terms entail a 30-day payment window starting from the date of invoice issuance, providing flexibility while ensuring timely settlement for the goods and services provided.

Policy Payment Disclaimer:

Please know that if any of your products are listed with an MRP (Maximum Retail Price) on the Bharat Ka Swaad platform, a 20% commission fee will be charged on the Selling Price for each sale. This policy ensures competitive pricing and customer satisfaction. By listing your products with us, you acknowledge and agree to this commission fee policy. Bharat Ka Swaad is dedicated to providing a top-notch experience for our sellers. If you have any questions or need further assistance, our support team is here to help. Thank you for being a valued part of Bharat Ka Swaad!

7. Quality Assurance:

Throughout our production process, we rigorously enforce quality assurance measures to ensure that every product adheres to our exacting standards of excellence before it is delivered to our customers.

8. Responsibility:

Embracing responsibility for our actions and decisions is indispensable for nurturing trust and fostering accountability within our organization.

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